Global Services - Egypt targets incentives for outsourcing industry

Global Services - Egypt targets incentives for outsourcing industry


Eight hundred of those seats are filled, providing technical and sales support to six clients of Stream Global Services (SGS.A), including satellite radio station Syrius-XM.

Stream's chairman and chief executive, Scott Murray, told Reuters the firm intends to expand further in Egypt and Brazil and to enter China, where it will employ 2,000 people.

"We are starting to look at new sites tomorrow," Murray said. "This centre here is pretty much sold out, so we will need another centre sometime this summer and probably another one by late in the year or early in 2011."

Boston-based Stream has 30,000 employees in 22 countries. It started in Egypt last year with 50 employees in temporary faciities and expects up to 5,000 employees in Cairo and other Egyptian cities in the next two to three years.

INCENTIVES

Egypt's outsourcing industry pales in comparison with that of India and the Philippines, but is one of the country's fastest growing sectors, aided by a pool of university graduates fluent in French, German, Spanish and Italian as well as Arabic and English.................