Over half of GCC companies outsource part of their IT or business process | ITIDA | AMEinfo.com
Research launched today by Egypt's Information Technology Industry Development Agency (ITIDA) and YouGov at Gitex, reveals that GCC companies are becoming increasingly reliant on outsourcing with over a half (52%) of respondents claiming to outsource some aspect of their IT or business processes.
The research, which studied the outsourcing requirements of GCC companies and obtained their views on the benefits outsourcing brings, found that Egypt was ranked the second most popular destination with 31% of those surveyed stating that their companies are outsourcing services to the country. Only long-term leader India was more popular among respondents.
As with many businesses, cost is an important factor for GCC companies when considering outsourcing. Almost all (92%) said it was either an extremely important or important factor in their decision making process. Three quarters (75%) of respondents also require the outsourcer to have Arabic capabilities and this gives Egypt the innate advantage over other outsourcing nations with three quarters of respondents (71%) associating Egypt with high levels of Arabic capabilities
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