Egypt targets incentives for outsourcing industry | Reuters
CAIRO, March 23 (Reuters) - Egypt hopes its burgeoning foreign outsourcing industry will generate $2 billion in revenue by 2013 and $10 billion in 10 years, aided by targeted incentives for incoming firms, the communications minister said on Tuesday.
It expects the industry to earn the country $1.1 billion this year, Tarek Kamel said, after meeting employees at a new 1,000-seat call centre on Tuesday.
"We are working, in ITIDA (Information Technology Industry Development Agency) and the ministry, on an incentive package. We are expanding in technology parks for the offshoring industry," Kamel said at the centre's official opening.
Eight hundred of those seats are filled, providing technical and sales support to six clients of Stream Global Services (SGS.A), including satellite radio station Syrius-XM.
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