Egypt outsourcing | BPO industry in Egypt | Outsourcing industry in Egypt

Egypt outsourcing | BPO industry in Egypt | Outsourcing industry in Egypt

The teeming Indian city of Bangalore is so known for its outsourcing industry that being “Bangalored,” has become part of the lexicon of everyday life as well as industry folklore. In Asia, Bangalore and several cities in India, the Philippines, China and Malaysia are among the most well known back office processing or BPO destinations in the world. Recently, Poland has earned the BPO title of the European Union. Now, those countries may have to prepare for another new and fast growing entrant in the market from another region: Egypt.

It may seem improbable that the Land of Pyramids and the Pharaohs would now also strive to be king in outsourcing. But Egypt is getting there. In 2009, ITIDA, (Egypt’s Information Technology Industry Development Agency), won the prestigious Offshoring Destination of the Year award by the National Outsourcing Association, an award that it also won in 2008. On the A.T. Kearney Index of 2009, the country ranks sixth as a global offshoring destination ahead of competitors like Morocco, Israel and Jordan.