IT Outsourcing: Africa, the new garden of Eden - Afrik-news.com : Africa news, Maghreb news - The african daily newspaper
A study conducted by AT Kearney has indicated that seven African countries are among the top 50 global outsourcing destinations for IT services, also known as offshoring. Egypt, Ghana, Mauritius, Tunisia, Morocco, South Africa and Senegal are among the preferred destinations.
The accumulated total of points reveals the attractiveness of a country. Egypt, which gained seven places, is ranked sixth in terms of international attractiveness, Ghana is ranked number 15 after jumping twelve places, Tunisia, with a nine point gain, is ranked 17th this year, while South Africa takes 39th position. Senegal, a new entrant, jumped 13 places and takes 26th place.
Ghana, Egypt and Senegal, which are among the top The sub-Saharan countries with low labor costs, are attracting more and more contact centers. And to deal with the time difference between them and their western counterparts, contact centers adjust their working hours to correspond with countries such as France, the United Kingdom, the United States, etc.
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